We formulate our own products and do our own research. While we test these products extensively under extreme conditions of heat and humidity, it is possible that due to various environmental conditions during transit or storage conditions post purchase, your product may see some discoloration or minor changes in texture over time, given the natural actives we use in our products. These changes are harmless and should not affect the efficacy of the product. If you feel your product is compromised, please reach out to us on [email protected] and our customer service team will look into the matter and guide you better.